Disaster Help & Resources
For urgent health and safety issues: Call ’911′
For non-immediate health matters or other assistance:
Call 211 or go online at www.nj211.org for help with non-emergency issues, including basic human needs, support for seniors or persons with disabilities, children, or mental health issues.
To file a claim with FEMA:
Call 800-621-FEMA (800-621-3362). Make sure you register with FEMA. For a printable form, click here.
To report a downed electrical line:
Contact your local energy provider (info below). Be prepared to give the nearest cross street or the number of a nearby pole that has not been damaged and is away from any downed wires; the pole number can be found on the metal tag attached to the pole.
Jersey Central Power & Light (JCP&L): 800-662-3115
Atlantic City Electric: 800-642-3780
Orange Rockland Electric: 1-877-434-4100
To report a gas leak, contact your local gas provider:
New Jersey Natural Gas: 800-427-5325 PSE&G: 800-436-7734
Road and Driving Conditions:
To file an insurance claim, if you can’t find the company or agent’s number:
Call the NJ Department of Banking and Insurance at 1-800-446-7467 or go to www.dobi.nj.gov.
To report complaints about insurance companies:
Call the NJ Department of Banking and Insurance at 1-800-446-7467, click here to file a complaint online.
A printable complaint form is here: http://www.state.nj.us/dobi/complain.pdf
To report complaints about electric or gas utilities:
Call the NJ Board of Public Utilities: (800) 624-0241 or (609) 341-9188.
To report possible consumer fraud or price gouging by contractors or others:
State law makes excessive price increases illegal during a state of emergency, and for 30 days following the end of the emergency. Call the NJ Division of Consumer Affairs at 862-209-0130 or 973-220-3474.
To provide volunteer assistance in the cleanup and restoration effort:
Call 1-800-JERSEY-7 (1-800-537-7397). Backup numbers: 609-775-5236 or 908-303-0471.
Volunteers may also send an email to firstname.lastname@example.org. This service is managed by the NJ Business Action Center and the Governor’s Office of Volunteerism, both divisions within the NJ Department of State.
To request volunteer assistance:
Call ’211′ or go online at www.nj211.org.
Extension of motor vehicle document deadlines:
To ease the burden on customers who did not have a chance to visit a motor vehicle office in October, MVC Chairman and Chief Administrator Raymond P. Martinez has issued Administrative Order 2012-03 authorizing a 30-day extension for all driver’s licenses, vehicle registrations and vehicle inspection stickers that expired on October 31.
NJ DEP’s Hurricane Sandy Page – precautionary wastewater measures, how municipalities can apply for emergency land use permits, when to boil their water, and much more.