Pandemic Doubles the Need for Help – PSE&G Offers Support & Flexibility
February 08, 2022COVID-19 has inflicted financial hardship on many of PSE&G’s customers and left them struggling to pay bills. Today, twice as many customers are seriously behind on their bills than before the pandemic.
New Jersey’s grace period on utility disconnections ended on December 31, 2021. Customers at risk of utility service disconnection should enroll in a Deferred Payment Arrangement (DPA) and apply for payment assistance to avoid an interruption of their utility service.
Many more customers are now eligible for energy assistance programs that have been expanded with increased income limits. We are offering more flexible payment options and new deferred payment arrangements (DPAs).
Enroll in a PSE&G Deferred Payment Arrangement (DPA): Visit pseg.com/myaccount; or call 800-357-2262. When asked, “What would you like help with today?” say, “Payment arrangement.”
Apply for State energy assistance: Visit nj211.org (https://www.nj211.org/utility-assistance-programs) or dial 2-1-1.
Need help, not sure where to start or want to share information with others? Visit: www.pseg.com/HelpNow, or call PSE&G Customer Care: 800-357-2262.
Find an affiliate agency that helps people apply for utility relief programs in your county: Visit pseg.com/HelpNow for PSE&G Customer Service Centers with customer advocates from affiliate agencies. Or visit nj211.org (https://www.nj211.org/utility-assistance-programs) or dial 2-1-1.
For more information, visit www.pseg.com/HelpNow
Back on Track + Together - PSE&G Utility Payment Assistance Resources & Tool Kit